Articles
August 3, 2009
Five Questions with J&B Software
by Jim McShea
today
1. When you talk to prospects, what do they tell you is their biggest payments automation, distributed capture or document processing challenge, and why?
Almost uniformly, our clients are searching for new methods to reduce costs through automation. In particular, they want innovative ways to automate their current workflow processes. For example, our clients in the public sector want to implement an intelligent document recognition solution to match W-2 and 1099 information to monitor and detect any possibility of fraud. Or take the case of our clients in the transportation industry who would like to be able to increase their revenue opportunity by utilizing intelligent document recognition for accounts receivable matching. The trend continues throughout our base of clients as well as new prospective clients. They want us to deliver emerging technologies that can increase efficiencies within their operation, eliminate the cost associated with manual processes and reduce the demands on a short-handed staff.