Public Sector

J&B Software has developed a set of solutions that meet the unique demands of the public sector market and address its increasing demands for improved data and document management and payment transaction processing. In order to limit manual operator data entry, these solutions use Intelligent Character Recognition technology to automatically capture, recognize, and classify all types of documentation including tax returns, W-2's, 1099R's, wage statements, or permit applications. In addition, once the solution captures and recognizes the document, it can extract data elements, associate the remittance with its related line-item detail and automatically balance the transaction.

As a result, your organization will experience an improved availability of funds, a dramatic improvement in operational throughput, reduced errors, reduced fraud risk, and lower operational and deposit costs.

Specific benefits of the solution include:

  • Reduced sorting through use of automatic form identification and classification
  • Enhanced staff productivity and reduced data entry with Intelligent Character Recognition
  • More accurate and more timely application of payments to tax payer accounts
  • Earlier awareness of "money due" conditions
  • Improved accuracy through data recognition, validation and application of business rules
  • Improved customer service by shortening processing cycle time and better inventory control
  • Advanced opportunity to catch fraudulent filings (i.e., Ability to match withholding information attached to the employee income tax return to the employer wage and withholding information submitted by employers)

The solution has robust functionality to meet your specific requirements and manage enterprise content. Content is managed from the source to delivery, tax accounting, archival and financial systems in addition to the electronic fund transmission to the bank. The solution can recognize structured, semi-structured, and unstructured documents without the need for a predefined template. It can also handle complicated tables, multi-page documents and attachments in both paper-based and electronic documents. Lastly, it can seamlessly integrate with most leading workflow and financial systems.

Those who can benefit from the Public Sector Solution include agencies in the following areas:

  • Revenue or Tax
  • Motor Vehicle
  • County Property Tax
  • City and Municipal Utility and Tax
  • Unemployment Tax or Workman's Compensation
  • Child Support